3CX Initial Setup Instructions

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Configuring 3CX Client with Welcome Email Attachment

  1. Open the email with the subject line “Welcome to 3cx Phone System for Windows!”
  2. Click the arrow next to the attachment that begins with “3cxProv_”
  3. Click Open
  4. If prompted to save or open, click “Open”
  5. 3CX should open and you will then be able to use it

Accessing your Voicemail

  1. Dial 9999 (or hit the ‘Messages’ button) to go to your voicemail.
  2. Enter your voicemail PIN number followed by #.

Recording your self-identification message or greeting message

  1. When in Voicemail, Press 9 to go to the options menu.
  2. Press 5 key to record your self-identification message (8 key for greeting message)
  3. Record your name and press # when finished
  4. Press 0 to save your self-identification or greeting message.

Voicemail Options Menu options:

  • Press * to play all messages.
  • Press 1 to change profile status.
  • Press 3 to dial a number.
  • Press 4 to delete all read messages.
  • Press 5 to change self identification messages.
  • Press 6 to play mailbox information.
  • Press 7 to change voicemail pin number.
  • Press 8 to change your greeting message.

Press 9 to repeat the prompt.